Digital Cloud Call Center
Hosting, Implementation,
and Support - Issabel PBX

Virtual call center

Web interface

Simplicity when creating or setting up campaigns, forms, IVRs or call queues. Possibility of arranging different user roles in a single tool.

Predictive dialer

Make automatic outbound calls, therefore contacting operators with future customers. Generate calls seeking the highest efficiency and productivity with your work team.

Call Recording

Ensure the success of your calls, monitoring communications between operators and your customers.

Spy and Whisper function

Monitor conversations and assist your agents while talking to a customer without being heard.

Automatic outbound dialer

Possibility of launching calls automatically through a customer database.

Statistics and reports

Real-time statistics, call details, customizable graphics and call monitoring to take full control over the agents.

See the full list of functionalities